Rep. Adam Schiff (D-CA) expressed his frustration with the way in which the Affordable Care Act’s health care exchanges rolled out to the public last week in an interview with MSNBC’s Chris Jansing. He called the problems the public encountered when applying for the exchanges “excruciatingly frustrating” and a “missed opportunity.
“Are you worried that people are frustrated and just won’t go back?” Jansing asked after noting that the reaction to the exchanges website malfunctioning has not been a positive development for supporters of the ACA.
“It’s excruciatingly frustrating,” Schiff said calling the failure a “missed opportunity.”
Schiff said that some people might be turned off because of their experience, but most would hopefully go back into the site after the initial glitches have been fixed.
“I hope those problems have been fixed but very frustrating and embarrassing,” Schiff concluded.
Watch the clip below via MSNBC:
[Photo via screen grab ]
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