American Airlines Investigates ‘Transphobic’ Flight Attendants Following Lena Dunham Complaint

Actress and progressive activist Lena Dunham was waiting for a flight in New York’s JFK airport on Wednesday when she allegedly overheard two American Airlines flight attendants having a “transphobic talk.”
Not gonna call out the airline who delayed cuz shit happens BUT I did just overhear 2 @AmericanAir attendants having a transphobic talk.
— Lena Dunham (@lenadunham) August 3, 2017
At this moment in history we should be teaching our employees about love and inclusivity @AmericanAir. That was worst part of this night.
— Lena Dunham (@lenadunham) August 3, 2017
Rather than confront and enlighten the misguided airline employees, Dunham went straight to the top and issued a complaint with American Airlines via Twitter.
Well this night just keeps evolving pic.twitter.com/gYfXadYBUH
— Lena Dunham (@lenadunham) August 3, 2017
The airline vowed to investigate the allegations but eventually concluded that they were “unable to substantiate” Dunham’s assertion, according to Fox News.
“We always look into complaints from customers, but at this time, we are unable to substantiate these allegations,” American Airlines said.
American Airlines ‘looking into’ Lena Dunham’s claims that employees engaged in ‘transphobic talk.’ https://t.co/YdpqXFyS4V pic.twitter.com/bRJSLOKnqH
— ABC News (@ABC) August 3, 2017
Your comments have us concerned. Please meet us in DMs with your record locator and details.
— American Airlines (@AmericanAir) August 3, 2017
ABC News reported that Dunham’s Instagram story appeared to show her flying out of Terminal 4, where Delta airlines operates. American Airlines, however, operates out of JFK’s Terminal 8.
#acrossfromthewinebar pic.twitter.com/53kvyInQyZ
— Lena Dunham (@lenadunham) August 3, 2017
The airline assured their customers of their commitment to diversity in a statement to ABC News.
“From the team members we hire to the customers we serve, inclusion and diversity is a way of life at American Airlines. Every day, our team members work to make American a place where people of all generations, races, ethnicities, genders, sexual orientations, religious affiliations and backgrounds feel welcome and valued.”
[image via screengrab]