Consumer Reports made headlines on Monday when it recommended that its readers “stay away from Healthcare.gov for at least another month,” a comment that was quickly picked up by various conservative media outlets as more evidence of the website’s disqualifying problems.
But on Tuesday morning, the publication charged that “Obamacare opponents” had “misrepresented Consumer Reports’ position,” and affirmed that the state exchanges—distinct entities from the malfunctioning federal website—were the best option for consumers.
Citing Breitbart and The Hill, Nancy Metcalf, Consumer Reports’ health care writer, strongly rebutted the media reception:
Pundits opposed to the new health care law and some media outlets have tried to suggest that our coverage of the troubled HealthCare.gov site means that Consumer Reports has turned against the Affordable Care Act.
Not true. Consistent with our mission to inform and protect consumers, particularly in this complicated health care market, our advice remains the same: The best place to buy coverage on your own is through the Health Insurance Marketplace in your state. That guarantees you will get comprehensive coverage, and it’s the only way you can lower the cost of your premiums and possibly even your deductibles and copayments.
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