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Twitter Apologizes for Not Acting After Threat from Mail Bomb Suspect’s Account Was Reported

Yesterday, as people discovered the social media accounts of mail bomb suspect Cesar Sayoc, one user discovered she had been been threatened by him on Twitter.

And what’s more, Rochelle Ritchie tweeted yesterday that she reported the threat weeks ago but Twitter did not take down the account:

Ritchie, a former press secretary for House Democrats, spoke with MSNBC’s Ari Melber last night (video above) and said, “I was livid and I was scared.”

Ritchie eventually received another email from Twitter, after the suspect’s account was taken down, saying the previous message was “sent in error”:

And Twitter Safety posted an apology last night for not acting on the threat the moment she flagged it:

[image via screengrab]

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